I moniter our connection to the internet for throughput, and as of a day ago, we have been getting BAD packetloss--I just FOUND it, but it could have been going on for weeks, Alsom high ping times (Sometimes over 1000!!) so if you have had slow issues for a week now, this may be the cause.

I emailed support, and got this email:

--
I have done a test to the connections through accessing the ZyXel modem you have. After checking and pinging the modem, there is a great deal of packet loss which means that there is a signal problem. I am going to setup an appointment to have a maintenance tech come to your office to correct the problem with the modem issue.

I have called our dispatch department who is currently(3.13p) paging the technician to come to your office this afternoon.

We apologise for the inconvenience but we have you working well today.
--

Well, my "office" is in the home [img]smile.gif[/img] , so they should be out today to work on it.

Just wanted to alert ya.

Wow so that could be the problem I was having with EfU.

Hopefully its an easy one for them to fix.

I couldn't get on for some hours yesterday but suddenly it worked again and I haven't had trouble since or before that.

Glad to hear it's being fixed! I was wondering why the forum came up so slowly all this last week!

Me too, I kept thinking it was something on my end LOL. Well at least my PC's nice and cleaned up (cleaned cookies, ran for spyware). :D

Glad the problem has been found!

yeah, it was quite slow for me too. thought something was going screwy with my modem.