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I have that exact problem. In fact, it has prevented me from EVER finishing Icewind Dale. I have even tried it on two, totally different systems with the same results.
I even formatted my hard drive, put a minimum install of win 98, and only installed Icewind Dale. I started a new game to insure that it wasn't a corrupted save game. Same ■■■■■■■ thing.
Removed cache and override folders, same thing.
Interplay/Bio-Ware support was useless, suggesting I re-install, remove cache, etc. Until they just stopped responding to my emails.
Let me ask you, did you by chance order your copy from dragon.ca?
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