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Old 12-15-2001, 05:45 PM   #6
vesselle
Hathor
 

Join Date: April 6, 2001
Location: the desert
Posts: 2,296
her laptop and her pc? both?

is she chaotic like me? LOL.

you don't say what kind of card she has.
~if its a geeWhiz, the latest drivers are good, but some people have problems with them. you might consider going back to the previous ones.
~if its a voodoo, get the latest "beta" drivers.
~if it's a radeon, then we all know that the install proggie for those are horribbibble (they don't completely uninstall previous drivers, don't make registry changes, etc.)

does she do her own driver updates? screen artifacts are a driver issue and prolly revolve around bad installs that cause ghost drivers to resurface and try to claim gamesphere supremacy. (sorry. got carried away there.)

make sure she's running DX 8.1 (which she prolly does because the new EQ requires it)

rip every single instance of drivers out of her pc ~ make sure you get the ones in her "windows/inf" folder and delete her card's reg keys. unzip her drivers to special file (remember where it is [img]smile.gif[/img] ) after all that, reboot, into safe mode and windows will have you browse and point to the newly created file.
run the install.

::sighs, smiling:: the things we haveta go thru to get games to work.
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